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CULTURE BUMP
Issues and Opportunities
What are some issues or struggles within your organization? Are there areas of growth or opportunity that your organization would like to pursue?
Issues and Opportunities
Write the reasons that you think might be causing this particular issue or opportunity above.
Issues and Opportunities
Write the reasons that you think might be causing this particular issue or opportunity above.
Reasons
A Reason...
What might be a universal situation at the heart of the issue above?
(Multiple issues can have multiple universal situations.)
Universal Situation
A Universal Situation...
Now brainstorm common responses to these universal situations.
(Think about how you and others from different backgrounds would respond to these situations. Actually asking others from a different background about their common responses is very helpful in exploring issues with greater accuracy.)
Common Responses
A common response..
Now brainstorm some action steps your organization can put into place that will help your members navigate this universal situation according to their natural response.
(Understanding people’s common responses to a situation that is causing an issue allows your organization to preemptively plan resources, actions, and guidelines that help support, facilitate, and navigate those responses and needs.
Example:
Common Response: Trying to learn about the group from a “safe” vantage point.
Potential Action Step: Offer a skype-in option for prospective members to see what a meeting is about, host an info session in an open-aired place where people can observe/listen but feel comfortable leaving at any time.)
Action Steps
Now choose a few action steps that you would like to focus on implementing during this next time period.
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